Sage Help

What is Sage?

Business, any business, will always be connected to the numbers game, which is accounting. Whether you are part of a large multi-national company or if you own a small startup, accounting is an essential part of the business process. However, if you find it difficult to manage your financial and accounting tasks you do not have to worry because help is always available. Sage is an innovative accounting software that is designed to help you manage business finances with ease. If you want to learn more about the accounting software you can contact Sage customer care and ask for help. Software experts and Sage technicians will give you a detailed overview of how you can use Sage to grow your business.

Features of Sage

The best part about Sage is that it has a range of features that can be implemented in almost any business sector. The exact features available with Sage differ depending on the pricing and the package you select. Here’s a quick look at some of the basic features of Sage:

  • Sage allows you to optimize your cash flow by creating personalized invoices that you can track using different devices.
  • AutoEntry feature in Sage helps users’ access financial data automatically with live bank feeds.
  • The software give you live running total of your tax liabilities so that you can plan ahead while filing your tax returns.
  • Exceptional payroll features that will make it easy for business owners to pay employees securely and accurately.
  • If you need to work with an accounting team you can share access to your data using Sage so that everyone is on the same page.
  • User will also get an insightful dashboard on Sage that allows you to track how much money is coming in and out of your business.

If you want to learn more about the features available on Sage you can call the Sage customer service number and speak to an expert. If you have a clear idea about the features you will be able to select the right package for your business.

Issues with Sage

It is essential that your Sage accounting software runs smoothly because otherwise your business will be affected. If you come across a technical error related to Sage you do not have to panic because Sage Customer Carewill always be available to help you out. Here are a couple of common issues and error you are likely to encounter while using Sage:

  • Forgot username or password and cannot log in to Sage
  • Unable to run the Correct Transactions feature in Sage.
  • Need help deleting an incorrect journal entry in Sage.
  • Sage technical error while creating employee records.
  • New transaction not downloading after Sage update.
  • Could not set up Sage payroll for reporting to HMRC.

Since there could be different reasons why you may encounter errors in Sage you need to make sure you implement the correct solution to resolve the problem. In case you have to use an advanced solution to troubleshoot Sage it is best that you call the Sage customer service number and speak to an expert before you make any changes.

Contact Sage Technical Support

The whole purpose of Sage is to give businesses a way to complete accounting tasks without any trouble. However, if you find that you cannot use Sage because of a software problem then you will not be able to manage your business finances. That is exactly why you should call Sage customer service whenever you come across a software problem. Experienced software consultants and Sage technicians are available 24 hours a day to give you expert advice right when you need it. You will get detailed guidelines and troubleshoot steps to overcome any issue connected to your Sage account and software.


In case you forget your Sage password you will need to follow the steps given below to change the relevant details and sign in one again:

  • Step 1: Open Sage and click the ‘Log In’ option.
  • Step 2: Select‘Forgot your password?’ and enter your registered email
  • Step 3: Click on the option that says ‘I’m not a robot check box.’
  • Step 4: Enter the verification code sent to your registered email address.

If required you will need to answers some security questions before you can go ahead and reset the password. Feel free to call the Sage customer service number if there is aby problem.

If you find that you need advanced features for your business you should upgrade your Accounting service for additional functionality. You can refer to the steps below to upgrade Sage:

  • Step 1: Open Sage on your computer and select the ‘Upgrade’ option.
  • Step 2: Choose the version you want to upgrade to and press‘Select.’
  • Step 3: Review the details of your new subscriptions in the Summary.
  • Step 4: Click on the‘Confirm Upgrade’ option and then restart Sage.

Once your transaction is complete you will receive a confirmation of the changes to your Sage program along with a transaction reference.

The Payments and Allocations window in Sage allow you to review all the payments that have paid off your purchase invoices. You can refer to the instructions below to view the payments:

  • Step 1: Go to the ‘Purchases’ section and then click ‘Purchase Invoices.’
  • Step 2: Search for the purchase invoice you want to view in the list.
  • Step 3: Click the value in under ‘Amount Paid’ to open the window.
  • Step 4: If required, click a value in the Amount column to review additional details about a transaction.

If you have any doubts about the payments or if you notice any error you can call the Sage customer care number and ask for help.